We have some exciting news to share with you! We recently launched a new feature: SMS Chat!!
Now you can increase subscriber engagement and customer satisfaction by engaging in two-way SMS communications with your most valued subscribers.
With SMS Chat, you have the ability to use a more interactive form of SMS by engaging in two-way, real-time conversations with your subscribers. Whether it’s for booking test drives, providing customer support, or engaging with your employees one-on-one, you can get this done right from the Raange Marketing Engagement Platform.
We want you to be able to build stronger relationships and better customer and subscriber experiences.
What are the benefits of SMS Chat?
Real-time Communication:
Now you can hold real conversations in real-time with your subscribers, providing prompt responses to any questions or comments.
Personalized Messaging:
Send personalized messages to your subscribers by tailoring your responses to their specific needs or questions. You don’t have to waste time answering a phone call or responding to an email. With SMS Chat, you can just text your subscribers from your verified SMS number.
Put Your Phone Away:
Stop inundating your personal phone with work messages by separating your work from your personal life. The Raange platform hosts all of your messages and keeps them secure for you. All is done from your verified number, not your personal number.
Better Customer Service:
You can respond in real-time to multiple messages at the same time on our platform. Instead of responding to emails and phone calls, you can respond to questions and manage and take care of multiple conversations at once with SMS Chat.
Increase Sales:
Getting information into the hands of your customers quickly can increase sales velocity for your organization. You can assist customers with their purchase decisions and guide them down the buying process a lot faster.
Do you want to hear about the best part? We’re offering SMS Chat as a FREE add-on for all our valued customers! There’s no limit on seats, so you can enable chat in your account and start connecting with your customers today.
Simply reach out to our support team, and they’ll help you get set up and trained right away! Don’t forget, at Raange, we love providing our customers with access to real people. Whether that’s by phone, text or email, you can talk to one of our team members right away.
Don’t miss out on this opportunity to enhance your customer communication and take your interactions to the next level. Start using SMS Chat today and experience the power of two-way conversations with your customers.